One of the strengths of our company is our Service Department. Simply put; we are unmatched in the quality of service that we provide. Three factory-trained technicians, each with over 20 years of in-the-field experience, means we know our equipment.

  •  We offer on-site service calls.  Or, you can send equipment to our Technical Services Center located in Chattanooga, TN for repair.  
  •  We now offer complete repair / refurbish of the MATTHEWS line of equipment - including all DOD printheads.
  •  Have a question or need some service?  Call 423-629-6245 and ask for Service or email us at


Local Service, World-Wide Quality


  1. Quickest technical response in the marketplace (less than a few hours in most cases)
  2. In-House Printhead Refurbishment Center
  3. Maintenance Agreements
  4. 24/7 Phone Support
  5. Integration and Installation Services
  6. Design & Consulting
  7. Training (our site, your site, or off-site)
  8. Site Surveys
  9. Wiring / Cabling / Mounts
  10. Programming Services (Including Custom)


  • Here are just a few of the brands of equipment we service:



In addition, we are also capable of servicing equipment from Diagraph, Imaje, Weber, Genesis, Markem, CTM, Labeljet, Label-Aire and many others.  Give us a call and see if we can help...


Having trouble with your Label Printer Applicator?  Here are some suggestions that may help:

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